Privacy Policy

This policy explains how Trion Technologies handles information through its corporate website. Product-specific data processing for ELAVATE, BakeFlow, PROPEL and other services is covered by the relevant product notices and agreements.

When you submit an enquiry, we collect your full name, email address, enquiry type and message. Organisation, phone number and country are optional. Please include only information needed to explain your enquiry.

Hosting systems may process technical request information, including IP addresses, browser information, requested pages and timestamps, to operate and protect the website.

We use enquiry details to understand your request, respond, arrange product demonstrations and manage related follow-up. We do not sell enquiry information or use this website for advertising profiles.

Enquiries are sent to info@trion.co.zw through an authenticated email service. Your email address is included as the reply address so our team can respond. Website submission does not subscribe you to marketing emails.

The corporate website does not currently include analytics, advertising pixels or non-essential tracking cookies. Fonts and brand images are served with the website. No theme preference is stored in your browser.

If tracking or analytics are introduced, this policy and any necessary choices will be updated.

Hosting and email providers process information needed to deliver the website and handle messages. Information may be processed in locations where those providers operate. We share enquiry information where needed to respond, operate our services or meet applicable legal obligations.

We use access controls and encrypted connections to help protect enquiry information. No online service can guarantee absolute security. Avoid including passwords, payment credentials or sensitive personal records in the contact form.

Enquiries and related email correspondence are kept for as long as needed to handle the request, maintain relevant business records and meet applicable obligations. The website does not maintain a separate enquiry database.

Temporary abuse-prevention counters are held in server memory to limit repeated submissions. These use a hash of the submitted email address and do not contain the message. Expired counters are cleared when further enquiries are processed or when the service restarts.

To request access to, correction of or deletion of information you have provided, contact info@trion.co.zw. We will consider requests under applicable law and may need to verify your identity. Some information may need to be retained for legitimate recordkeeping or legal reasons.

External sites have their own privacy practices. Review their policies when following links from this website.

We may update this policy as the website or enquiry handling changes. The date shown on this page identifies the latest revision.

For privacy questions, email info@trion.co.zw.