Skip to main content

Loan & Microfinance Management Platform

PROPELPROPEL

PROPEL

Trusted Technology. Enabling Financial Access. Empowering Financial Progress.

Modern loan and microfinance management for lenders, from borrower onboarding and KYC through applications, loan servicing, collections, portfolio monitoring and reporting.

PROPEL

A Trion Technologies product

PROPEL

  • Borrower management
  • KYC and onboarding
  • Loan operations and collections
  • Portfolio monitoring and reporting

Overview

What this product is designed to do.

PROPEL provides lenders and microfinance institutions with a connected operational platform for managing borrowers, KYC, loan applications, active loans, collections, portfolio visibility and reporting.

Product experience

PROPEL in operation

Lending teams manage borrowers, KYC, applications, servicing and collections in PROPEL, with a mobile app for work away from the desk.

PROPEL loan and microfinance management platform

Key capabilities

Lending operations in one connected platform.

PROPEL is an administrative workspace for lending teams. It supports borrower onboarding, loan operations, collections, portfolio monitoring and reporting.

Borrower Management

Maintain borrower records and groups so lending teams can see who they serve across the customer lifecycle.

Borrower records

  • Individual and business borrower records
  • Customer details used in day-to-day lending operations
  • Lifecycle visibility as borrowers move through onboarding and active use

Borrower groups

  • Borrower groups and membership
  • Grouped customer records for team workflows

KYC & Onboarding

Track onboarding progress and KYC status so staff can see what is complete and what still needs attention.

KYC progress

  • KYC checks covering identity, address, contact, employment and required documents
  • Progress across the onboarding workflow

Status visibility

  • Not started, in progress and complete KYC states
  • Supporting document metadata captured during onboarding

Loan Application Management

Capture and review loan applications against configured loan products, with a clear view of the application pipeline.

Applications

  • Loan applications linked to borrowers and loan products
  • Applications awaiting a decision

Application pipeline

  • Draft, submitted, approved, rejected and disbursed stages
  • Pipeline visibility for origination work

Loan Servicing

Manage active loans after disbursement, including repayment schedules and the loan products they are based on.

Active loans

  • Active loan records after disbursement
  • Repayment schedules for servicing work
  • Loan lifecycle management for operational teams

Loan products

  • Configured loan products used during origination
  • Product terms applied to applications and loans

Collections

Organise repayment follow-up around operational queues rather than disconnected spreadsheets.

Repayment queues

  • Due today
  • Upcoming repayments
  • Overdue loans
  • Past-maturity loans

Collection cases

  • Collection cases assigned to staff
  • A workspace for loans that need follow-up

Portfolio Visibility

Monitor the loan book from completed portfolio snapshots, including gross loan portfolio, PAR 30 and overdue amounts.

Portfolio snapshots

  • Dated portfolio snapshots
  • Gross loan portfolio from a completed snapshot
  • Portfolio trends across captured snapshot dates

Risk visibility

  • PAR 30 amount and percentage
  • Overdue amounts
  • Past-maturity counts where a snapshot is available

Reporting

Produce operational reports for collections, disbursements and arrears from the same lending platform.

Operational reports

  • Collections reporting
  • Disbursement reporting
  • Arrears reporting

Who it is for

Designed for the people who run the work.

These are the roles the product is designed to support. Availability of every role-specific workflow depends on the organisation and the current product scope.

  • Microfinance institutions and lenders
  • Loan officers
  • Collections officers
  • Branch managers
  • Institution administrators

Benefits

What this product is intended to improve.

One operational workspace

Keep borrower records, applications and active loans in a connected lending workspace.

Clearer collections work

Work from due-today, upcoming, overdue, past-maturity and collection-case queues.

Portfolio visibility

Review gross loan portfolio, PAR 30, overdue amounts and reports from completed portfolio snapshots.

Let's work together

Contact us about PROPEL.

Available modules and access depend on institution configuration and staff permissions. We can demonstrate the current operational scope for your lending organisation. If this product looks relevant, we can discuss whether it fits your organisation.