Baking Commerce & Operations Platform

BakeFlow

Connected commerce and operations for modern baking businesses.

Connect customer enquiries, quotations and orders with recipes, production, inventory and fulfilment in one baking business platform.

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A Trion Technologies product

BakeFlow

Admin / Operations Portal
Customer Web Experience
Mobile App

Overview

What this product is designed to do.

BakeFlow is a Trion Technologies product connecting customer demand with the work behind every order. Customer web and mobile experiences support the buying journey, while bakery teams manage recipes, inventory and production through the operations portal.

Product experience

BakeFlow in operation

Bakery teams manage commerce and operations in BakeFlow, while customers browse, enquire and order from the web and mobile experiences.

BakeFlow baking commerce and operations platform

Key capabilities

Three connected ways to work with BakeFlow.

Bakery teams manage operations. Customers browse, enquire and order through the web and mobile experiences.

Admin / Operations Portal

A central workspace for bakery staff to coordinate commercial and production work.

Products & recipes

Products, categories, configuration and pricing
Recipes, versions, ingredients and yield

Production & inventory

Production jobs, stages and tasks
Readiness checks and ingredient shortages
Stock requirements, movements and production progress

Quotes, orders & customers

Customer records and enquiries
Quotation and order lifecycle
Fulfilment and customer communication

Payments & visibility

Cash on collection or delivery where configured
Paynow where enabled
Operational dashboards and production visibility

Customer Web Experience

A connected storefront for discovering products and managing a customer order journey.

Account & discovery

Registration, login and email verification
Customer profile
Categories, menus and product details

Enquiries & quotes

Custom cake configuration and enquiries
My Quotes and quote details
Quote PDFs, acceptance and decline

Cart & orders

Cart quantities and checkout
Delivery or collection and customer details
Customer orders and order status

Payments

Configured payment methods
Paynow where enabled
Applicable cash payment options

Mobile App

A customer-facing mobile experience for browsing, enquiries and managing orders.

Discover & enquire

Product catalogue and product details
Customer enquiries and enquiry tracking

Quotes & orders

Quote details and responses
Customer orders and tracking

Account & payments

Customer login and profile
Payment information and configured payment journeys

Stay connected

In-app notifications
Customer support and communication preferences

Who it is for

Designed for the people who run the work.

These are the roles the product is designed to support. Availability of every role-specific workflow depends on the organisation and the current product scope.

Bakery owners and managers
Sales and customer service teams
Kitchen and production teams
Customers placing orders and enquiries

Benefits

What this product is intended to improve.

A connected order journey

Carry customer requirements from enquiry and quotation into operational work.

Production with context

Bring recipes, ingredient requirements, readiness and tasks into the production process.

Commercial visibility

Review customer orders and the operational activity needed to fulfil them.

Let's work together

Contact us about BakeFlow.

Payment methods and operational modules depend on business configuration. Ask for a demonstration of the current workflow. If this product looks relevant, we can discuss whether it fits your organisation.

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